Case Study
Wise Up
Client
Wise Up
Role
UI Design, UX Research
Tools
Miro, Adobe XD, Photoshop
Timeline
2 weeks
Year
2023
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Case Study
Wise Up
Client
Wise Up
Role
UI Design, UX Research
Tools
Miro, Adobe XD, Photoshop
Timeline
1 month
Year
2023
This app tailors content to different age ranges, fostering
healthy boundaries and safe interactions. With robust
verification systems and comprehensive parental controls.
Prep·Air leverages drone technology to deliver customized meal kits swiftly, catering to dietary preferences with personalized digital companions.
Brief
In the digital age, finding the right balance between parental control and children's privacy is a critical challenge. Parents naturally seek robust tools to manage and monitor their children's online interactions, ensuring safety and appropriate content consumption. However, designing an app that provides these controls without making children feel excessively surveilled or restricted is essential. Achieving this balance is crucial for maintaining a positive user experience and fostering trust and engagement from both parents and children.
In the digital age, finding the right balance between parental control and children's privacy is a critical challenge. Parents naturally seek robust tools to manage and monitor their children's online interactions, ensuring safety and appropriate content consumption. However, designing an app that provides these controls without making children feel excessively surveilled or restricted is essential. Achieving this balance is crucial for maintaining a positive user experience and fostering trust and engagement from both parents and children.
Problem
Many social networking apps fail to verify users' ages or restrict conversations to appropriate age groups, leading to potential safety risks for children. Without robust age verification and tailored content, children are exposed to inappropriate interactions and content. While dating apps have successfully implemented age verification systems, these benefits are often lacking in social apps designed for children. This gap leaves parents concerned about their children's online safety and interactions.
Many social networking apps fail to verify users' ages or restrict conversations to appropriate age groups, leading to potential safety risks for children. Without robust age verification and tailored content, children are exposed to inappropriate interactions and content. While dating apps have successfully implemented age verification systems, these benefits are often lacking in social apps designed for children. This gap leaves parents concerned about their children's online safety and interactions.
Solutions
ease, knowing it's a secure space for learning
and interaction.
Enhanced safety
User-friendly management
Encouragement of responsible behavior
Parental peace of mind
ease, knowing it's a secure space for learning
and interaction.
Enhanced safety
User-friendly management
Encouragement of responsible behavior
Parental peace of mind
Journey Map
Brief
In the digital age, finding the right balance between parental control and children's privacy is a critical challenge. Parents naturally seek robust tools to manage and monitor their children's online interactions, ensuring safety and appropriate content consumption. However, designing an app that provides these controls without making children feel excessively surveilled or restricted is essential. Achieving this balance is crucial for maintaining a positive user experience and fostering trust and engagement from both parents and children.
Problem
Many social networking apps fail to verify users' ages or restrict conversations to appropriate age groups, leading to potential safety risks for children. Without robust age verification and tailored content, children are exposed to inappropriate interactions and content. While dating apps have successfully implemented age verification systems, these benefits are often lacking in social apps designed
for children. This gap leaves parents concerned about their children's online safety and interactions.
Solutions
By implementing a balanced parental control system, the app ensures a safe and enjoyable online environment for children. It serves as a reassuring tool for parents, allowing them to manage their children's online activities with
ease, knowing it's a secure space for learning
and interaction.
Key Benefits:
Enhanced safety
User-friendly management
Encouragement of responsible behavior
Parental peace of mind
Problem
Solution
By implementing a balanced parental control system, the app ensures a safe and enjoyable online environment for children. It serves as a reassuring tool for parents, allowing them to manage their children's online activities with
ease, knowing it's a secure space for learning
and interaction.
Key Benefits:
Enhanced safety
User-friendly management
Encouragement of responsible behavior
Parental peace of mind
By implementing a balanced parental control system, the app ensures a safe and enjoyable online environment for children. It serves as a reassuring tool for parents, allowing them to manage their children's online activities with
ease, knowing it's a secure space for learning
and interaction.
Key Benefits:
Enhanced safety
User-friendly management
Encouragement of responsible behavior
Parental peace of mind
Journey Map
Journey Map
Need
Potential Negative
Solution
Parent Verification
Ensure the parent is a legitimate user
Lengthy or complicated verification process may deter users.
Implement a quick and intuitive verification system, possibly using identity documents or third-party services for fast and secure validation.
Choosing Interest
Personalize the parent's feed to keep them engaged.
Limited interest options could lead to a less engaging experience.
Offer a wide range of interests and regularly update them based on user feedback and trends.
Creating a Username &
Adding Verifiable Age
Establish a unique identity and ensure the age is verifiable for appropriate content.
Privacy concerns about sharing age information.
Allow parents to hide their age from public view while ensuring it's verified in the system for appropriate content control.
Need
Potential Negative
Solution
Accessing Account Information
Overly complex navigation could frustrate users.
Design a clear and accessible account information tab on the homepage for easy navigation.
Setting Up a Child's Account
Allow parents to manage their child's online presence and safety.
Complex setup processes may discourage parents from adding their child's account.
Simplify the process of adding a child's account with guided steps and prompts.
Confirming Parental Advisory
Ensure parents understand and agree to the app’s parental advisory guidelines.
Long and complicated advisories may be overlooked or ignored.
Present the advisory in a concise, easy-to-read format with key points highlighted.
Provide a straightforward way to manage account settings.
Need
Potential Negative
Solution
Monitoring Child's Posts and Information
Overly invasive monitoring could harm trust between parent and child.
Provide a balanced view of the child’s activities, with summaries and alerts for specific concerns rather than constant surveillance.
Adjusting Parental Controls
Enable parents to customize the level of control based on their child's age and maturity.
Complicated control settings may be difficult for parents to use effectively.
Offer an intuitive interface with easily adjustable settings and preset options based on age groups.
Linking to Wise Up Kid's App
Seamlessly integrate with the Wise Up Kid's app for a unified experience.
Difficulty in linking accounts could disrupt the user experience.
Provide a simple login and linking process with clear instructions and support if needed.
Allow parents to oversee their child's online activity.
Need
Potential Negative
Solution
Parent Verification
Ensure the parent is a legitimate user
Lengthy or complicated verification process may deter users.
Implement a quick and intuitive verification system, possibly using identity documents or third-party services for fast and secure validation.
Choosing Interest
Personalize the parent's feed to keep them engaged.
Limited interest options could lead to a less engaging experience.
Offer a wide range of interests and regularly update them based on user feedback and trends.
Creating a Username &
Adding Verifiable Age
Establish a unique identity and ensure the age is verifiable for appropriate content.
Privacy concerns about sharing age information.
Allow parents to hide their age from public view while ensuring it's verified in the system for appropriate content control.
Need
Potential Negative
Solution
Accessing Account Information
Overly complex navigation could frustrate users.
Design a clear and accessible account information tab on the homepage for easy navigation.
Setting Up a Child's Account
Allow parents to manage their child's online presence and safety.
Complex setup processes may discourage parents from adding their child's account.
Simplify the process of adding a child's account with guided steps and prompts.
Confirming Parental Advisory
Ensure parents understand and agree to the app’s parental advisory guidelines.
Long and complicated advisories may be overlooked or ignored.
Present the advisory in a concise, easy-to-read format with key points highlighted.
Provide a straightforward way to manage account settings.
Need
Potential Negative
Solution
Monitoring Child's Posts and Information
Overly invasive monitoring could harm trust between parent and child.
Provide a balanced view of the child’s activities, with summaries and alerts for specific concerns rather than constant surveillance.
Adjusting Parental Controls
Enable parents to customize the level of control based on their child's age and maturity.
Complicated control settings may be difficult for parents to use effectively.
Offer an intuitive interface with easily adjustable settings and preset options based on age groups.
Linking to Wise Up Kid's App
Seamlessly integrate with the Wise Up Kid's app for a unified experience.
Difficulty in linking accounts could disrupt the user experience.
Provide a simple login and linking process with clear instructions and support if needed.
Allow parents to oversee their child's online activity.
Need
Potential Negative
Solution
Parent Verification
Ensure the parent is a legitimate user
Lengthy or complicated verification process may deter users.
Implement a quick and intuitive verification system, possibly using identity documents or third-party services for fast and secure validation.
Choosing Interest
Personalize the parent's feed to keep them engaged.
Limited interest options could lead to a less engaging experience.
Offer a wide range of interests and regularly update them based on user feedback and trends.
Creating a Username &
Adding Verifiable Age
Establish a unique identity and ensure the age is verifiable for appropriate content.
Privacy concerns about sharing age information.
Allow parents to hide their age from public view while ensuring it's verified in the system for appropriate content control.
Need
Potential Negative
Solution
Accessing Account Information
Overly complex navigation could frustrate users.
Design a clear and accessible account information tab on the homepage for easy navigation.
Setting Up a Child's Account
Allow parents to manage their child's online presence and safety.
Complex setup processes may discourage parents from adding their child's account.
Simplify the process of adding a child's account with guided steps and prompts.
Confirming Parental Advisory
Ensure parents understand and agree to the app’s parental advisory guidelines.
Long and complicated advisories may be overlooked or ignored.
Present the advisory in a concise, easy-to-read format with key points highlighted.
Provide a straightforward way to manage account settings.
Need
Potential Negative
Solution
Monitoring Child's Posts and Information
Overly invasive monitoring could harm trust between parent and child.
Provide a balanced view of the child’s activities, with summaries and alerts for specific concerns rather than constant surveillance.
Adjusting Parental Controls
Enable parents to customize the level of control based on their child's age and maturity.
Complicated control settings may be difficult for parents to use effectively.
Offer an intuitive interface with easily adjustable settings and preset options based on age groups.
Linking to Wise Up Kid's App
Seamlessly integrate with the Wise Up Kid's app for a unified experience.
Difficulty in linking accounts could disrupt the user experience.
Provide a simple login and linking process with clear instructions and support if needed.
Allow parents to oversee their child's online activity.
Need
Potential Negative
Solution
Parent Verification
Ensure the parent is a legitimate user
Lengthy or complicated verification process may deter users.
Implement a quick and intuitive verification system, possibly using identity documents or third-party services for fast and secure validation.
Choosing Interest
Personalize the parent's feed to keep them engaged.
Limited interest options could lead to a less engaging experience.
Offer a wide range of interests and regularly update them based on user feedback and trends.
Creating a Username &
Adding Verifiable Age
Establish a unique identity and ensure the age is verifiable for appropriate content.
Privacy concerns about sharing age information.
Allow parents to hide their age from public view while ensuring it's verified in the system for appropriate content control.
Need
Potential Negative
Solution
Accessing Account Information
Overly complex navigation could frustrate users.
Design a clear and accessible account information tab on the homepage for easy navigation.
Setting Up a Child's Account
Allow parents to manage their child's online presence and safety.
Complex setup processes may discourage parents from adding their child's account.
Simplify the process of adding a child's account with guided steps and prompts.
Confirming Parental Advisory
Ensure parents understand and agree to the app’s parental advisory guidelines.
Long and complicated advisories may be overlooked or ignored.
Present the advisory in a concise, easy-to-read format with key points highlighted.
Provide a straightforward way to manage account settings.
Need
Potential Negative
Solution
Monitoring Child's Posts and Information
Overly invasive monitoring could harm trust between parent and child.
Provide a balanced view of the child’s activities, with summaries and alerts for specific concerns rather than constant surveillance.
Adjusting Parental Controls
Enable parents to customize the level of control based on their child's age and maturity.
Complicated control settings may be difficult for parents to use effectively.
Offer an intuitive interface with easily adjustable settings and preset options based on age groups.
Linking to Wise Up Kid's App
Seamlessly integrate with the Wise Up Kid's app for a unified experience.
Difficulty in linking accounts could disrupt the user experience.
Provide a simple login and linking process with clear instructions and support if needed.
Allow parents to oversee their child's online activity.
User Flow
Sketchbook
The main logo for Wise Up features an owl, symbolizing wisdom and vigilance, with a friendly and approachable design. Rendered in blue, it communicates reliability and a sense of calmness. This combination reflects the app's commitment to providing a safe and smart environment for children.
Branding & Style Guide
The main logo for Wise Up features an owl, symbolizing wisdom and vigilance, with a friendly and approachable design. Rendered in blue, it communicates reliability and a sense of calmness. This combination reflects the app's commitment to providing a safe and smart environment for children.
The main logo for Wise Up features an owl, symbolizing wisdom and vigilance, with a friendly and approachable design. Rendered in blue, it communicates reliability and a sense of calmness. This combination reflects the app's commitment to providing a safe and smart environment for children.
Low Fidelity
High Fidelity
Parent Verification
The first step in the user journey is the verification of the parent's identity to ensure a secure and trusted environment. This process involves a series of checks to confirm that the user is a legitimate parent or guardian, which is crucial for maintaining the integrity and safety of the app.
The first step in the user journey is the verification of the parent's identity to ensure a secure and trusted environment. This process involves a series of checks to confirm that the user is a legitimate parent or guardian, which is crucial for maintaining the integrity and safety of the app.
When setting up their account, users are prompted to create a username and decide whether to disclose their gender and date of birth. This information is crucial for personalizing their experience within the app and ensuring age-appropriate content. Additionally, users are presented with a consent form regarding transitioning to an adult account upon turning 18, ensuring ongoing compliance and user awareness.
When setting up their account, users are prompted to create a username and decide whether to disclose their gender and date of birth. This information is crucial for personalizing their experience within the app and ensuring age-appropriate content. Additionally, users are presented with a consent form regarding transitioning to an adult account upon turning 18, ensuring ongoing compliance and user awareness.
Managing User Information and Consent in App Setup
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Monitoring and parental controls in app settings empower parents to oversee their child's online activities effectively. Features like monitoring history and blocking users enhance safety by managing interactions and content exposure. Screen time management promotes healthy device habits, while content category monitoring ensures age-appropriate usage. These tools foster trust and communication between parents and children, creating a secure digital environment within the app.
Monitoring and parental controls in app settings empower parents to oversee their child's online activities effectively. Features like monitoring history and blocking users enhance safety by managing interactions and content exposure. Screen time management promotes healthy device habits, while content category monitoring ensures age-appropriate usage. These tools foster trust and communication between parents and children, creating a secure digital environment within the app.
Parent Verification
The first step in the user journey is the verification of the parent's identity to ensure a secure and trusted environment. This process involves a series of checks to confirm that the user is a legitimate parent or guardian, which is crucial for maintaining the integrity and safety of the app.
The first step in the user journey is the verification of the parent's identity to ensure a secure and trusted environment. This process involves a series of checks to confirm that the user is a legitimate parent or guardian, which is crucial for maintaining the integrity and safety of the app.
Managing User Information and Consent in App Setup
When setting up their account, users are prompted to create a username and decide whether to disclose their gender and date of birth. This information is crucial for personalizing their experience within the app and ensuring age-appropriate content. Additionally, users are presented with a consent form regarding transitioning to an adult account upon turning 18, ensuring ongoing compliance and user awareness.
When setting up their account, users are prompted to create a username and decide whether to disclose their gender and date of birth. This information is crucial for personalizing their experience within the app and ensuring age-appropriate content. Additionally, users are presented with a consent form regarding transitioning to an adult account upon turning 18, ensuring ongoing compliance and user awareness.
When setting up their account, users are prompted to create a username and decide whether to disclose their gender and date of birth. This information is crucial for personalizing their experience within the app and ensuring age-appropriate content. Additionally, users are presented with a consent form regarding transitioning to an adult account upon turning 18, ensuring ongoing compliance and user awareness.
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Monitoring & Parental
Controls in App Settings
Monitoring &
Parental Controls
in App Settings
Monitoring and parental controls in app settings empower parents to oversee their child's online activities effectively. Features like monitoring history and blocking users enhance safety by managing interactions and content exposure. Screen time management promotes healthy device habits, while content category monitoring ensures age-appropriate usage. These tools foster trust and communication between parents and children, creating a secure digital environment within the app.
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ui Design
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